“Exceedingly warm and kind, extremely competent and very capable, impressively responsive and intuitive, Kenny and Connie are the rare amalgamation of everything you never knew you needed while navigating the Bay Area real estate market.
— SAMMY G.
It's actually quite difficult to describe our experience working with them without it sounding like hyperbole - I really feel passionate and extreme about how excellent they were and are! I'm worried this "review" will read more as a love letter, because that's how my wife and I feel about this duo. I will just say that you'll just have to work with them to understand just what every single 5 star review here is attempting to describe.
Throughout our home purchase journey, Kenny and Connie kept us INFORMED (they had great insights and opinions on listings we'd forward to them, they constantly updated us as we requested more info about various listings, answered every single "stupid" question we had), kept us SANE (i'm talking extreme hand-holding during a whirlwind escrow period, and authentic empathy when we encountered disappointment), and kept us IN THE GAME (i sincerely believe our winning offer was accepted in large part thanks to their relationship-building with the listing agent).
I'd like to remark on a few things :
Kenny and Connie's responsiveness in our communication lines was with a swiftness that quelled many an anxious feeling. However, whenever we were with them we never felt as if they were distracted and itching to respond to their other clients. We always felt like we were their only clients.
Kenny and Connie extend their personality to all the players in your real estate journey.
They truly felt like our advocates, advocating for us in a world we'd never be able to navigate on our own.
Kenny and Connie fished us out of a legitimate snafu during our escrow. Our mortgage lender made an error and Kenny and Connie stepped in on our behalf to smooth it out.
Kenny and Connie are the real deal. Their thoughtfulness and attention to client service during every step could only be possible, if not sustainable, if it came from a genuine place of passion and love for the profession. What could have been an extremely taxing and exhausting process was made so hopeful, light, and filled with gratitude thanks to the ambiance and atmosphere established by their guidance and demeanor. We are so grateful to them for helping our house hunt transpire the way it did."